RTF to PDF problem

FinalBuilder Discussion
1

Hi there

I'm trying to convert an RTF to a PDF but when I look at the output pdf file with Adobe Reader 8.1.2, its blank. If I then slide the file position slider down it brings up an info window saying "The font 'Arial-BoldMT' contains a bad /BBox." Any idea what might have gone wrong?

 

Thanks

Dave

 

2

Hi Dave - have received your support email, will try to resolve this over email rather than on the forums.

3

I also get strange results when I try to convert an RTF file into a PDF file. The original RTF file (size 183K) results in a small PDF file (3K)  with some strange text. I created the RTF file by converting an existing MS-Word document into a RTF file with the following VBSCRIPT in FinalBuilder:

Set objWord = CreateObject("Word.Application")
Set objDoc = objWord.Documents.Open("InputFileName.doc")

objDoc.SaveAs "OutputFileName.rtf", wdFormatRTF

objWord.Quit

 

Do you have a solution for me? Do you need a copy of the RTF file?

4

We are still looking into this. We have Dave’s rtf file, however it converted fine here. Please send your rtf and finalbuilder project to support so we can see if we can reproduce the problem here.

5

I did not have time today (and probably not the next 1 or two days), but I will send the information you are asking for later this week.

6

I sent an email with a ZIP file showing the problem.

7

Did you make progress with this problem?

8

No, we have not been able to reproduce the problem here, which makes it difficult to fix.

 

9

I understand that you cannot reproduce the problem, but I still would like to come to a solution. One of the possible causes I was thinking about is that it might be an issue with incompatible versions of a DLL. On the PC where I noted the problem, there is at least on DLL installed for generating PDF reports. Might it help you if we exchange information (bu e-mail if needed) about these technical issues to see if we can find the cause of the problem?

Note:

The problem is not urgent for me at this moment, because we are releasing the product where I wanted to use this option in the build procedure (I did this step manually). In about one month time I must build a new release (for another product). It would be very nice if I could remove this manual step from the build procedure.

10

I have to build new versions for some projects in the coming weeks. I’m wondering if you ever found a possible cause for the above problem?

11

Hi Herman

I’m afraid not, we were never able to reproduce the problem here. The library we use for conversion does not use dll’s.
I will have a look tomorrow and see if there has been any updates to the library that we can apply.

12

Hi Vincent,

It is not blocking for me. I convert the file to PDF manually now.

Regards,

Herman