Problems with sending mails while using "CC"

FinalBuilder Bugs
1

Hello,

since updating to the Finalbuilder Version 6.3.0.2172 we have a problem while sending e-mails  to "CC".

 

We are using a xml-file where we have all email-adresses defined. The problem is that the buildprocess is terminated, if a error occures. No notification mails will be send if we use the "cc-adress" field which is defined in our xml-sheet. If we delete all cc's and use only the "to-adress" we don't face this problem.

We don't have this problem with the previous version 6.3.0.2026 either - with the same xml-file!

 

We are using Win-xP SP 3 (with all patches installed)

 

Best regards

Axel Schiers

 

2

Hi Axel

I have been unable to reproduce the error here based on the information provided.

Is the Send Email action failing and writing an error to the log, or is the action being flagged as successfully completed (and email is not being received). Also, could you please provide more information on how recipients are being added from the Xml file.

Regards,
Steve

3

Hi Stephen,

the Send email action is failing.

From the build log I can see this:

Execute Condition (VBScript)
Condition : SendMail_Enabled = true
Condition evaluated to True
14.09.2010 10:46:37 : 250 2.0.0 Resetting
14.09.2010 10:46:37 : 250 2.1.0 do-not-reply@xxx....Sender OK
14.09.2010 10:46:37 : 501 5.5.4 Invalid Address
14.09.2010 10:46:37 : 250 2.0.0 Resetting
Unable to Send Message (Send)
Invalid Address
14.09.2010 10:46:37 : 221 2.0.0 CHZGEX01.xx.xxxx.xxxx Service closing transmission channel
Disconnected. : Disconnected.

while the older version had this log entry:
Execute Condition (VBScript)
Condition : SendMail_Enabled = true
Condition evaluated to True
14.09.2010 10:42:35 : 250 2.0.0 Resetting
14.09.2010 10:42:35 : 250 2.1.0 do-not-reply@xxx....Sender OK
14.09.2010 10:42:35 : 250 2.1.5 alexander.beck@xxx
14.09.2010 10:42:35 : 250 2.1.5 sibylle.kohler@xxx
14.09.2010 10:42:35 : 354 Start mail input; end with .
14.09.2010 10:42:35 : 250 2.6.0 <{16A05DCC-AFB3-4C75-8EB5-390CB615A0C9}> Queued mail for delivery
Message Sent
14.09.2010 10:42:35 : 221 2.0.0 CHZGEX01.xx.xxxx.xxxx Service closing transmission channel

The xml file has this structure: 
 (Project 
  (Path)W:\...\GlobalServices(/Path)
  (EMail)
  (Adress Type="TO")Alexander.beck@xxx(/Adress)  
   (Adress Type="CC")sibylle.kohler@xxx(/Adress)   
  (/EMail)
  (ONLYCPP)1(/ONLYCPP)
 (/Project)

I hope that this helps.

Regards
Axel

4

Hi Axel

Unfortunately I am still not able to reproduce this error. Could you please create a small example project that you can use to produce the error (only included the steps required to produce the error) on your machine. Once you have it creating the error just replace the emails in the xml file with dummy addresses then zip up the files and send them through to support [at] finalbuilder.com so I can try recreate it here.

Regards,
Steve

5

Hello Steve,

email is send.

Best regards
Axel

6

The problem is solved.
Thanks Steve

Best regards
Axel