# Unable to update expired certificate password

**URL:** <https://www.finalbuilder.com/forums/t/unable-to-update-expired-certificate-password/7834>\
**Category:** Discussions\
**Created:** [September 10, 2026, 2:37pm UTC](https://www.finalbuilder.com/forums/t/unable-to-update-expired-certificate-password/7834 "2026-09-10T14:37:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![msohn](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/m/439d5e/32.png) [@msohn](https://www.finalbuilder.com/forums/u/msohn)\
**Post date:** [September 10, 2026, 2:37pm UTC](https://www.finalbuilder.com/forums/t/unable-to-update-expired-certificate-password/7834/1 "2026-09-10T14:37:30Z")

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I am unable to update the (now expired) password of my token. The certificates page is simply missing the UI without any explanation why:

 ![image](https://www.finalbuilder.com/forums/uploads/default/original/2X/8/8d656dc5f919ad9294654135ce21493548dcc50c.png)

I’d appreciate a hint on how I can get this back to working. User has Administrator role obviously.

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**Author:** ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)\
**Post date:** [September 10, 2026, 8:51pm UTC](https://www.finalbuilder.com/forums/t/unable-to-update-expired-certificate-password/7834/2 "2026-09-10T20:51:06Z")

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I cannot reproduce this here - what version are you running?

Try a hard refresh of the page.

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**Author:** ![msohn](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/m/439d5e/32.png) [@msohn](https://www.finalbuilder.com/forums/u/msohn)\
**Post date:** [September 11, 2026, 6:22am UTC](https://www.finalbuilder.com/forums/t/unable-to-update-expired-certificate-password/7834/3 "2026-09-11T06:22:01Z")

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I don’t have access to the server right now, but I can see in logs that SignotaurTool has version 2.1.0.278.

We even tried a different browser (Firefox) yesterday, but same behaviour. Also the similar buttons on the Users page are all there.

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**Author:** ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)\
**Post date:** [September 11, 2026, 6:34am UTC](https://www.finalbuilder.com/forums/t/unable-to-update-expired-certificate-password/7834/4 "2026-09-11T06:34:09Z")

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Are you looking at Admin\ Signing Certificates  
or  
My Certificates?

The screenshot looks like My Certificates, the password can only be changed from the Admin \ Signing Certificates.

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**Author:** ![msohn](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/m/439d5e/32.png) [@msohn](https://www.finalbuilder.com/forums/u/msohn)\
**Post date:** [September 11, 2026, 7:28am UTC](https://www.finalbuilder.com/forums/t/unable-to-update-expired-certificate-password/7834/5 "2026-09-11T07:28:05Z")

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I’m sorry - looks like I couldn’t see the forest for the trees. Yes that must have been it.