# Unable to process file located on another server **URL:** https://www.finalbuilder.com/forums/t/unable-to-process-file-located-on-another-server/6408 **Category:** Discussion **Tags:** automise **Created:** [January 31, 2019, 11:14am UTC](https://www.finalbuilder.com/forums/t/unable-to-process-file-located-on-another-server/6408 "2019-01-31T11:14:10Z") **Posts on this page:** 2 **Page:** 1
### Author: ![asadasing](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/a/e19adc/32.png) [@asadasing](https://www.finalbuilder.com/forums/u/asadasing) #### Post date: [January 31, 2019, 11:14am UTC](https://www.finalbuilder.com/forums/t/unable-to-process-file-located-on-another-server/6408/1 "2019-01-31T11:14:10Z")
Hello guys, I am encountering an issue with automise 3 job which is task scheduled on server A - Job Automise is installed on server A - The file to be processed is located in serveur B - The is a map Drive in server A connected to B name Q:\ - The component i have used is: Map Network Drive. (Persistent Mapping checked) When i run it manually, it works but the automated task fail for certain reason. Please find attached the screen shot ![image](https://www.finalbuilder.com/forums/uploads/default/original/2X/6/60246805e512922c8975ae6426674837cdb25219.png) The file is present on the specified server directory but final error indicated that the file is not present. Can you help to solve this issue please? Best regards, Duke ---
### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent) #### Post date: [January 31, 2019, 12:37pm UTC](https://www.finalbuilder.com/forums/t/unable-to-process-file-located-on-another-server/6408/2 "2019-01-31T12:37:31Z")
This is most likely a permissions issue. Try setting the task to run with the highest privileges - not sure if that was available in Automise 3 - if not you will need to edit the schedule via windows scheduled tasks.