# Service Logon Privileges error needs to be wrapped; why is it failing anyway? The user already has SeServiceLogonRight
**URL:** https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702
**Category:** Discussion
**Created:** [May 30, 2016, 5:27am UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702 "2016-05-30T05:27:37Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@jeroenp](https://www.finalbuilder.com/forums/u/jeroenp)
#### Post date: [May 30, 2016, 5:27am UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702/1 "2016-05-30T05:27:37Z")
See screenshot:
At first I thought the user was missing the SeServiceLogonRight but that’s not it:
C:\Windows\System32\>accesschk.exe /accepteula -q -a SeServiceLogonRight
IIS APPPOOL\Classic .NET AppPool
NT SERVICE\ALL SERVICES
VCS-CI\ContinuaCI
This setup used to work in the past, see the screenshots I’ve made back then: [https://github.com/jpluimers/Confer…puter-name](https://github.com/jpluimers/Conferences/blob/master/2014/2014-Continua-CI-installation/Stage-C-Continua-CI-Installing-Server.md#step-c03-the-user-requires-a-domain-or-computer-name)
–jeroen
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### Author:  [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [May 31, 2016, 1:29am UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702/2 "2016-05-31T01:29:42Z")
Can’t see the screenshot, dropbox reporting 404.
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### Author:  [@jeroenp](https://www.finalbuilder.com/forums/u/jeroenp)
#### Post date: [May 31, 2016, 6:20am UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702/3 "2016-05-31T06:20:27Z")
Somehow it got invalidated. It’s now here:
![]()
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### Author:  [@jeroenp](https://www.finalbuilder.com/forums/u/jeroenp)
#### Post date: [May 31, 2016, 6:30am UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702/4 "2016-05-31T06:30:25Z")
> The forum plays URL magic on me; download the screenshot here: https://www.dropbox.com/s/aptj3olqjqo64yy/Screenshot%202016-05-30%2017.05.30.png?dl=0
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### Author:  [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [May 31, 2016, 6:36am UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702/5 "2016-05-31T06:36:34Z")
If you use the machine name does that work? Nothing has changed in the installer so not sure what would cause that to stop working.
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### Author:  [@jeroenp](https://www.finalbuilder.com/forums/u/jeroenp)
#### Post date: [June 6, 2016, 1:16am UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702/6 "2016-06-06T01:16:21Z")
Yes, that works, but it’s not nice.
Could this be Windows 7 versus Windows 8?
Do you have spare VMs to try on?
–jeroen
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### Author:  [@Sparky](https://www.finalbuilder.com/forums/u/Sparky)
#### Post date: [June 7, 2016, 2:46am UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702/7 "2016-06-07T02:46:23Z")
Hi Jeroen,
Using “./username” doesn’t work in our tests on Windows 7, Windows Server 2012 or Windows 10. We’ve not changed this code so we’re not sure how that would have worked in the past. We will however update the installer to deal with this account format.
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### Author:  [@jeroenp](https://www.finalbuilder.com/forums/u/jeroenp)
#### Post date: [June 9, 2016, 12:25pm UTC](https://www.finalbuilder.com/forums/t/service-logon-privileges-error-needs-to-be-wrapped-why-is-it-failing-anyway-the-user-already-has-seservicelogonright/5702/8 "2016-06-09T12:25:49Z")
I’m not sure which version I installed first, but it has worked one day.
So thanks for fixing this in a future version of the installer.
–jeroen