# Problems with sending mails while using "CC" **URL:** \ **Category:** Bugs\ **Created:** [September 14, 2010, 6:38am UTC](https://www.finalbuilder.com/forums/t/problems-with-sending-mails-while-using-cc/3290 "2010-09-14T06:38:26Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![axel.schiers](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/a/3e96dc/32.png) [@axel.schiers](https://www.finalbuilder.com/forums/u/axel.schiers)\ **Post date:** [September 14, 2010, 6:38am UTC](https://www.finalbuilder.com/forums/t/problems-with-sending-mails-while-using-cc/3290/1 "2010-09-14T06:38:26Z")
Hello, since updating to the Finalbuilder Version **6.3.0.2172** we have a problem while sending e-mails  to "CC".   We are using a xml-file where we have all email-adresses defined. The problem is that the buildprocess is terminated, if a error occures. No notification mails will be send if we use the "cc-adress" field which is defined in our xml-sheet. If we delete all cc's and use only the "to-adress" we don't face this problem. We don't have this problem with the previous version **6.3.0.2026** either - with the same xml-file!   We are using Win-xP SP 3 (with all patches installed)   Best regards Axel Schiers   ---
**Author:** ![stephen.ryan](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/s/f14d63/32.png) [@stephen.ryan](https://www.finalbuilder.com/forums/u/stephen.ryan)\ **Post date:** [September 15, 2010, 7:12am UTC](https://www.finalbuilder.com/forums/t/problems-with-sending-mails-while-using-cc/3290/2 "2010-09-15T07:12:18Z")
Hi Axel I have been unable to reproduce the error here based on the information provided. Is the Send Email action failing and writing an error to the log, or is the action being flagged as successfully completed (and email is not being received). Also, could you please provide more information on how recipients are being added from the Xml file. Regards, Steve ---
**Author:** ![axel.schiers](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/a/3e96dc/32.png) [@axel.schiers](https://www.finalbuilder.com/forums/u/axel.schiers)\ **Post date:** [September 15, 2010, 8:00am UTC](https://www.finalbuilder.com/forums/t/problems-with-sending-mails-while-using-cc/3290/3 "2010-09-15T08:00:00Z")
Hi Stephen, the Send email action is failing. From the build log I can see this: Execute Condition (VBScript) Condition : SendMail\_Enabled = true Condition evaluated to True 14.09.2010 10:46:37 : 250 2.0.0 Resetting 14.09.2010 10:46:37 : 250 2.1.0 do-not-reply@xxx....Sender OK 14.09.2010 10:46:37 : 501 5.5.4 Invalid Address 14.09.2010 10:46:37 : 250 2.0.0 Resetting Unable to Send Message (Send) Invalid Address 14.09.2010 10:46:37 : 221 2.0.0 CHZGEX01.xx.xxxx.xxxx Service closing transmission channel Disconnected. : Disconnected. while the older version had this log entry: Execute Condition (VBScript) Condition : SendMail\_Enabled = true Condition evaluated to True 14.09.2010 10:42:35 : 250 2.0.0 Resetting 14.09.2010 10:42:35 : 250 2.1.0 do-not-reply@xxx....Sender OK 14.09.2010 10:42:35 : 250 2.1.5 alexander.beck@xxx 14.09.2010 10:42:35 : 250 2.1.5 sibylle.kohler@xxx 14.09.2010 10:42:35 : 354 Start mail input; end with . 14.09.2010 10:42:35 : 250 2.6.0 \<{16A05DCC-AFB3-4C75-8EB5-390CB615A0C9}\> Queued mail for delivery Message Sent 14.09.2010 10:42:35 : 221 2.0.0 CHZGEX01.xx.xxxx.xxxx Service closing transmission channel The xml file has this structure:   (Project    (Path)W:\...\GlobalServices(/Path)   (EMail)   (Adress Type="TO")Alexander.beck@xxx(/Adress)      (Adress Type="CC")sibylle.kohler@xxx(/Adress)      (/EMail)   (ONLYCPP)1(/ONLYCPP)  (/Project) I hope that this helps. Regards Axel ---
**Author:** ![stephen.ryan](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/s/f14d63/32.png) [@stephen.ryan](https://www.finalbuilder.com/forums/u/stephen.ryan)\ **Post date:** [September 16, 2010, 2:27am UTC](https://www.finalbuilder.com/forums/t/problems-with-sending-mails-while-using-cc/3290/4 "2010-09-16T02:27:00Z")
Hi Axel Unfortunately I am still not able to reproduce this error. Could you please create a small example project that you can use to produce the error (only included the steps required to produce the error) on your machine. Once you have it creating the error just replace the emails in the xml file with dummy addresses then zip up the files and send them through to support [at] [finalbuilder.com](http://finalbuilder.com) so I can try recreate it here. Regards, Steve ---
**Author:** ![axel.schiers](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/a/3e96dc/32.png) [@axel.schiers](https://www.finalbuilder.com/forums/u/axel.schiers)\ **Post date:** [September 16, 2010, 9:37am UTC](https://www.finalbuilder.com/forums/t/problems-with-sending-mails-while-using-cc/3290/5 "2010-09-16T09:37:13Z")
Hello Steve, email is send. Best regards Axel ---
**Author:** ![axel.schiers](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/a/3e96dc/32.png) [@axel.schiers](https://www.finalbuilder.com/forums/u/axel.schiers)\ **Post date:** [September 22, 2010, 5:32am UTC](https://www.finalbuilder.com/forums/t/problems-with-sending-mails-while-using-cc/3290/6 "2010-09-22T05:32:15Z")
The problem is solved. Thanks Steve Best regards Axel