# Notifications not sending?

**URL:** https://www.finalbuilder.com/forums/t/notifications-not-sending/5633
**Category:** Discussion
**Created:** [July 13, 2018, 7:52am UTC](https://www.finalbuilder.com/forums/t/notifications-not-sending/5633 "2018-07-13T07:52:57Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![jeremys](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/jeremys/32/130_2.png) [@jeremys](https://www.finalbuilder.com/forums/u/jeremys)
#### Post date: [July 13, 2018, 7:52am UTC](https://www.finalbuilder.com/forums/t/notifications-not-sending/5633/1 "2018-07-13T07:52:57Z")

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We had a problem with the mail server we were using for sending notifications for some amount of time (probably a few weeks before anyone really noticed). We have addressed that issue now, and the test email is sent/received successfully, but it seems that the failed and fixed notifications are not sending still.

is there anywhere I can look for a log or another setting to track down why these aren't sending?

Thanks in advance

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### Author: ![Sparky](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/sparky/32/10_2.png) [@Sparky](https://www.finalbuilder.com/forums/u/Sparky)
#### Post date: [July 16, 2018, 12:52pm UTC](https://www.finalbuilder.com/forums/t/notifications-not-sending/5633/2 "2018-07-16T12:52:28Z")

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Hi Jeremy,

There is no specific notifications log. If there is an error sending a notification, then a warning should generally be written to the Event Log page in the Administration section.

If there are no warnings or errors in the event log, then a debug log may contain further information to diagnose the issue. Ensure that you restart the service and wait for the issue to be reproduced after [enabling debug logging.](https://wiki.finalbuilder.com/display/continua/Debug+Logging)

The log file is quite verbose and can be difficult to interpret as there are several threads running at the same time. If you send it to support@finalbuilder.com along with details on which build configurations were run and which users failed to get notifications, we can look into it for you.
