# FTP problems

**URL:** https://www.finalbuilder.com/forums/t/ftp-problems/1767
**Category:** Discussion
**Created:** [June 3, 2011, 1:54am UTC](https://www.finalbuilder.com/forums/t/ftp-problems/1767 "2011-06-03T01:54:50Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![norgepaul](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/norgepaul/32/124_2.png) [@norgepaul](https://www.finalbuilder.com/forums/u/norgepaul)
#### Post date: [June 3, 2011, 1:54am UTC](https://www.finalbuilder.com/forums/t/ftp-problems/1767/1 "2011-06-03T01:54:50Z")

</div>

&nbsp;HI,

I am having problems uploading files to my web server using FinalBuilder (latest version). Here's what happens:

- FTP Connect action -\> works  
- FTP Change Directory action -\> fails with "Not Connected"

No matter what FTP&nbsp;action I attempt after the connect I always get the same "Not Connected" error.

If I run a WireShark trace of the traffic I see that the connection goes through fine, but when the directory command should be issued &nbsp;FinalBuilder disconnects from the ftp server.

The strange thing is that the deprecated FTP action works perfectly.

Here's the FinalBuilder log (id info changes):

&nbsp;

| Action Name | Description | Started | Finished | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| Action List | Action List: Select Actions and Children | 13:49:34 | 13:49:35 | 00:00:00 | &nbsp; |
| FTP Connect | Connect to ftp | 13:49:34 | 13:49:35 | 00:00:00 | 
Completed
 |
| 
```
Connection to host : www.mydomain.net03/06/2011 13:49:35 : HOST www.mydomain.net
03/06/2011 13:49:35 : USER mydomainadmin
03/06/2011 13:49:35 : pass xxx03/06/2011 13:49:35 : FEAT03/06/2011 13:49:35 : TYPE I03/06/2011 13:49:35 : SYST03/06/2011 13:49:35 : TYPE I
```
 |
| FTP Change Directory | FTP Change Directory [ www.
```
mydomain
```
.net ] [/xxxxxxxxxxxxxxxx/forums/uploads] | 13:49:35 | 13:49:35 | 00:00:00 | 
Error
 |
| 
```
Not connected
```
 |

&nbsp;

Any ideas?

Cheers,  
Paul  
&nbsp;

---

<div class="post-metadata">

### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [June 4, 2011, 1:36am UTC](https://www.finalbuilder.com/forums/t/ftp-problems/1767/2 "2011-06-04T01:36:31Z")

</div>

Hi Paul   
  
 Try turning on Passive mode and detailed logging. Also which FTP server are you using? Which FinalBuilder version/build are you using?

---

<div class="post-metadata">

### Author: ![norgepaul](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/norgepaul/32/124_2.png) [@norgepaul](https://www.finalbuilder.com/forums/u/norgepaul)
#### Post date: [June 4, 2011, 9:52am UTC](https://www.finalbuilder.com/forums/t/ftp-problems/1767/3 "2011-06-04T09:52:53Z")

</div>

Hi,   
  
 Passive mode does’t seem to have any effect either way.   
  
 I deleted all the actions and added them again and this time it works.   
  
 Cheers,   
 Paul

---

<div class="post-metadata">

### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [June 5, 2011, 8:21am UTC](https://www.finalbuilder.com/forums/t/ftp-problems/1767/4 "2011-06-05T08:21:27Z")

</div>

Ok, if it happens again please do let us know.