# Find Network Adapter Errors out
**URL:** https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658
**Category:** Bugs
**Created:** [February 24, 2009, 9:55am UTC](https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658 "2009-02-24T09:55:05Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [February 24, 2009, 9:55am UTC](https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658/1 "2009-02-24T09:55:05Z")
I have created a script with Automise and when I use “Find Network Adapters” it just reports “an error occurred while finding network adapter”. I have tried both on a XP and Vista machine and I get the same error. I checked the automise forums but didn’t find hits on this. Any suggestions, how can I troubleshoot this further?
-mark
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### Author:  [@paulsamways](https://www.finalbuilder.com/forums/u/paulsamways)
#### Post date: [February 25, 2009, 5:33am UTC](https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658/2 "2009-02-25T05:33:34Z")
Hi Mark,
Thanks for reporting this issue, here’s the new build of Automise 3 which fixes the problem.
URL: [http://www.automise.com/downloads/automise/300/AT300\_557.exe](http://www.automise.com/downloads/automise/300/AT300_557.exe)
Regards,
Paul.
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### Author:  [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [February 25, 2009, 8:03am UTC](https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658/3 "2009-02-25T08:03:04Z")
Thank for replying. I downloaded the update and installed it on two different machines (vista and XP) and with both it won’t start Automise. I sent in a bug report, the email contained:
callstack crc : $6b715c8d, $c1002b6d, $b79580be
exception number : 1
exception class : EElHashFunctionUnsupportedError
exception message : Unsupported algorithm (32767).
What if anything can you suggest at this point?
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### Author:  [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [February 27, 2009, 6:36am UTC](https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658/4 "2009-02-27T06:36:05Z")
Hi Mark
This looks to me like an invalid license key issue (we should be handling the error better than that though!). Are you using an oem version of Automise? If so the you need to contact your supplier for a new build, our oem customers were provided with new builds today.
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### Author:  [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [March 13, 2009, 6:56am UTC](https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658/5 "2009-03-13T06:56:16Z")
Thanks Vincent, we are a zenith partner and it was a license error. I now have the new build for Automise where the bug in “Find Network Adapters” was fixed. However, when I run it on a computer with multiple nic’s i get several mac’s, how can I choose just one mac so that i can then plug that into “configure network”? I don’t see any way in automise to modify or truncate the variable. Thanks!
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### Author:  [@paulsamways](https://www.finalbuilder.com/forums/u/paulsamways)
#### Post date: [March 16, 2009, 1:38am UTC](https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658/6 "2009-03-16T01:38:56Z")
Hi Mark,
If you wish to perform operations on all of the adapters then you’ll need to use a ‘List Iterator’ action to iterate over the list of MAC addresses returned by the action, otherwise you’ll need to filter the adapters by either specifying the adapter/IP configuration in the action properties, or by saving the adapter information to a variable and parsing the information to find the correct adapter.
Regards,
Paul.
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### Author:  [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [March 16, 2009, 2:32am UTC](https://www.finalbuilder.com/forums/t/find-network-adapter-errors-out/4658/7 "2009-03-16T02:32:15Z")
Hi Mark
Since you are using an oem version, I must ask that you contact Zenith for support in the future. There are some differences between the oem version and the public version and dealing with those differences would be confusing for everyone involved.