# Finalbuilder cancels reboot if launched

**URL:** https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372
**Category:** Bugs
**Created:** [June 23, 2011, 3:42am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372 "2011-06-23T03:42:56Z")
**Posts on this page:** 12
**Page:** 1

<div class="post-metadata">

### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [June 23, 2011, 3:42am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/1 "2011-06-23T03:42:56Z")

</div>

For our purposes, we have a reboot action while we're installing our software that we're using Finalbuilder to help test. In Finalbuilder 6, whenever we would click on the 'Yes' button to the reboot (after installing .NET&nbsp;4), Finalbuilder would export it's log and close gracefully. However, since upgrading to Finalbuilder 7, the reboot action gets canceled. In the Windows System Event Viewer, the only details are as follows...

&nbsp;

The attempt to reboot OIPQADEV1 failed

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

This only occurs when a project is open. Even if there were no changes, Finalbuilder 7 will close but the reboot is canceled. This does not happen if Finalbuilder is closed. The reboot continues normally.

---

<div class="post-metadata">

### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [June 24, 2011, 4:43am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/2 "2011-06-24T04:43:58Z")

</div>

Can you send us an example project that demonstrates this. Which action are you using to cause the reboot, if it’s a custom action then please include that as well.

---

<div class="post-metadata">

### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [June 29, 2011, 7:43am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/3 "2011-06-29T07:43:38Z")

</div>

Vincent,   
  
 All you need is any project open and go to your start menu and do a reboot. As long as there is a project open, not neccesarily running, but open, it will exhibit this behavior.

---

<div class="post-metadata">

### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [July 1, 2011, 6:37am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/4 "2011-07-01T06:37:39Z")

</div>

Ok, hopefully this build should improve the situation :   
  
 [https://www.finalbuilder.com/downloads/finalbuilder/aex6/FB700\_1391.exe](https://www.finalbuilder.com/downloads/finalbuilder/aex6/FB700_1391.exe)

---

<div class="post-metadata">

### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [July 1, 2011, 4:47am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/5 "2011-07-01T04:47:01Z")

</div>

Vincent, thanks for the quick reply! I hate to say but it did not work =( Let me know what you need from me to help you fix this!

---

<div class="post-metadata">

### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [July 4, 2011, 2:02am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/6 "2011-07-04T02:02:15Z")

</div>

Does the cancel reboot happen if your project is not running? I will need to see what your project is doing, as I’m sure you are aware this is a very difficult issue to debug, without being able to reproduce the exact actions/timing it’s almost impossible.

---

<div class="post-metadata">

### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [July 5, 2011, 7:53am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/7 "2011-07-05T07:53:18Z")

</div>

Vincent,   
  
 Yes, this occurs even if the project is not running. Where can I send our project file to?   
  
 Thanks!   
 Matt

---

<div class="post-metadata">

### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [July 6, 2011, 12:15pm UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/8 "2011-07-06T12:15:35Z")

</div>

Send it to support at finalbuilder dot com

---

<div class="post-metadata">

### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [July 6, 2011, 3:48am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/9 "2011-07-06T03:48:45Z")

</div>

Sent. Thanks for the help Vincent!

---

<div class="post-metadata">

### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [July 7, 2011, 7:20am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/10 "2011-07-07T07:20:33Z")

</div>

Ok, here we go :   
  
 [https://www.finalbuilder.com/downloads/finalbuilder/aex6/FB700\_1404.exe](https://www.finalbuilder.com/downloads/finalbuilder/aex6/FB700_1404.exe)   
  
 I’ve been pulling my hair out on this one for the last few days, finally tracked it down today to a bug in the docking library we use, wasn’t handling messages correctly. The above build should behave correctly. I’ve rebooted my machine more times in the last few days than in the last 10 years!

---

<div class="post-metadata">

### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [July 7, 2011, 7:25am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/11 "2011-07-07T07:25:09Z")

</div>

Vincent,   
  
 That fixed it! We really appreciate the help! You guys have a great product!

---

<div class="post-metadata">

### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [July 8, 2011, 6:40am UTC](https://www.finalbuilder.com/forums/t/finalbuilder-cancels-reboot-if-launched/3372/12 "2011-07-08T06:40:25Z")

</div>

Great, thanks for letting us know.
