# FB Licencekey not working!?

**URL:** https://www.finalbuilder.com/forums/t/fb-licencekey-not-working/3260
**Category:** Bugs
**Created:** [August 5, 2010, 5:37am UTC](https://www.finalbuilder.com/forums/t/fb-licencekey-not-working/3260 "2010-08-05T05:37:04Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![spoppe](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/s/49beb7/32.png) [@spoppe](https://www.finalbuilder.com/forums/u/spoppe)
#### Post date: [August 5, 2010, 5:37am UTC](https://www.finalbuilder.com/forums/t/fb-licencekey-not-working/3260/1 "2010-08-05T05:37:04Z")

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Hi there

I just purchased a update key from FB6 Standard to FB7 Professional.

I downloaded the key and installed that but the About dialog and also the Splash screen shows me that it is an evaluation version.

I installed it on my W7 x64 Ultimate PC.

&nbsp;

![AboutDialog.jpg](https://www.finalbuilder.com/forums/uploads/default/original/2X/6/67c07bf6cb8c42e0601f36d426b5b1f8f2f797df.jpeg)

![InstallKeyDialog.jpg](https://www.finalbuilder.com/forums/uploads/default/original/2X/3/3849ab1ddef4d4b3ab6fd62fb971ec24c518a400.jpeg)

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### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [August 6, 2010, 12:22pm UTC](https://www.finalbuilder.com/forums/t/fb-licencekey-not-working/3260/2 "2010-08-06T12:22:54Z")

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Hi Sörnt   
  
 I can confirm there is a problem, it’s an encoding issue. I have checked in a fix and I’ll let you know when a new build is available.

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### Author: ![paulsamways](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/p/e8c25b/32.png) [@paulsamways](https://www.finalbuilder.com/forums/u/paulsamways)
#### Post date: [August 6, 2010, 5:22am UTC](https://www.finalbuilder.com/forums/t/fb-licencekey-not-working/3260/3 "2010-08-06T05:22:43Z")

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Hi Sörnt,   
  
 Please try the following build: [https://www.finalbuilder.com/Default.aspx?tabid=456&aft=10055](https://www.finalbuilder.com/Default.aspx?tabid=456&aft=10055)   
  
 Regards,   
 Paul.

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### Author: ![spoppe](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/s/49beb7/32.png) [@spoppe](https://www.finalbuilder.com/forums/u/spoppe)
#### Post date: [August 6, 2010, 6:16am UTC](https://www.finalbuilder.com/forums/t/fb-licencekey-not-working/3260/4 "2010-08-06T06:16:34Z")

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Hi Paul,   
  
 I installed the 532 Build. First the FB crashes at startup. After I removed the “C:\ProgramData\VSoft\FinalBuilder7” folder it was starting successfully.   
 I reinstalled the licence and restarted FB, now the licence is displayed - That problem is solved.   
  
 But, the program crashes as soon as I open a project. I tried that with one of the sample projects and also with one of my FB6 projects.   
 I send a bug report.   
  
 Kind regards,   
 Sörnt