# Email Issue

**URL:** https://www.finalbuilder.com/forums/t/email-issue/167
**Category:** Discussion
**Created:** [August 14, 2006, 7:01am UTC](https://www.finalbuilder.com/forums/t/email-issue/167 "2006-08-14T07:01:04Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [August 14, 2006, 7:01am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/1 "2006-08-14T07:01:04Z")

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The Email function stopped working from one of my build machines. The only change to the machine that I can tell, is Windows Updates and a reboot. The machine that is still working, I have not rebooted. Anyone see something similar?

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### Author: ![tate](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/t/e19b73/32.png) [@tate](https://www.finalbuilder.com/forums/u/tate)
#### Post date: [August 15, 2006, 1:36am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/2 "2006-08-15T01:36:37Z")

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Hi Tom,  
  
Does the email action give you any error messages?

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### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [August 15, 2006, 2:21am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/3 "2006-08-15T02:21:24Z")

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Posted By Tom Dex on 14 Aug 2006 12:01 PM  
The Email function stopped working from one of my build machines. The only change to the machine that I can tell, is Windows Updates and a reboot. The machine that is still working, I have not rebooted. Anyone see something similar? 
  
  
Checkif windows firewall is blocking finalbuilder. I've had my firewall settings change after a windows update before.

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### Author: ![ken\_turner](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/k/7993a0/32.png) [@ken\_turner](https://www.finalbuilder.com/forums/u/ken_turner)
#### Post date: [August 15, 2006, 8:04am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/4 "2006-08-15T08:04:17Z")

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I’ve encountered occasional problems with the email action, and it has been resolved by deleting the log file (.fbl4) and allowing FB to create a new one.

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### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [August 15, 2006, 3:16am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/5 "2006-08-15T03:16:30Z")

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Sorry for the lack of information, here is the error message.  
  
Unable to Send Message (Connect)  
Socket Error # 10053  
Software caused connection abort.

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### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [August 15, 2006, 3:17am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/6 "2006-08-15T03:17:55Z")

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FB is in the exceptions area of my firewall.  
  
I was hoping this was it.

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### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [August 15, 2006, 3:19am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/7 "2006-08-15T03:19:39Z")

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I deleted the fbl4 and let FB create another. Sorry no luck.

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### Author: ![pj\_kwiksystems](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/p/a698b9/32.png) [@pj\_kwiksystems](https://www.finalbuilder.com/forums/u/pj_kwiksystems)
#### Post date: [August 15, 2006, 5:07am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/8 "2006-08-15T05:07:43Z")

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Do you use McAfee Virusscan? I had an issue where the latest version was blocking FB from connecting to port 25.  
  
Kithran

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### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [August 15, 2006, 6:40am UTC](https://www.finalbuilder.com/forums/t/email-issue/167/9 "2006-08-15T06:40:46Z")

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Paul,

You hit the nail on the head.   
  
I right clicked on the Virus Scan icon, opened the VirusScan Console, Clicked the Access Protection task, Clicked the Label "Prevent mass mailing worms from sending mail" and Clicked Edit, then added FinalBuilder4.exe to the list.  
  
Thank you for your help in the right direction,  
  
Tom
