# Concurrent licensing

**URL:** https://www.finalbuilder.com/forums/t/concurrent-licensing/4336
**Category:** Discussion
**Created:** [November 4, 2008, 4:29am UTC](https://www.finalbuilder.com/forums/t/concurrent-licensing/4336 "2008-11-04T04:29:58Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![dave.sykes](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/d/4491bb/32.png) [@dave.sykes](https://www.finalbuilder.com/forums/u/dave.sykes)
#### Post date: [November 4, 2008, 4:29am UTC](https://www.finalbuilder.com/forums/t/concurrent-licensing/4336/1 "2008-11-04T04:29:58Z")

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Hi, I have purchased a 2 user concurrent license for Automise (it correctly says 2 users on your download license keys page), however when I register this in the Automise splash screen says single user, and when I try and run it on 2 machines at once, complains that Automise is in use on the other machine. Have I done something wrong?

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Regards,

&nbsp;

Dave

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### Author: ![paulsamways](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/p/e8c25b/32.png) [@paulsamways](https://www.finalbuilder.com/forums/u/paulsamways)
#### Post date: [November 6, 2008, 5:35am UTC](https://www.finalbuilder.com/forums/t/concurrent-licensing/4336/2 "2008-11-06T05:35:22Z")

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Hi Dave,   
  
 My apologies for the inconvenience, we’ve been able to reproduce the problem here and should have a fix available soon.   
  
 Regards,   
 Paul.

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### Author: ![paulsamways](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/p/e8c25b/32.png) [@paulsamways](https://www.finalbuilder.com/forums/u/paulsamways)
#### Post date: [November 7, 2008, 4:12am UTC](https://www.finalbuilder.com/forums/t/concurrent-licensing/4336/3 "2008-11-07T04:12:39Z")

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Hi Dave,   
  
 All fixed, you’ll just need to re-download the license key from the online store and install it again.   
  
 URL: [https://www.finalbuilder.com/store.aspx?View=CustomerAccount&Page=CustomerLicenseKeys](https://www.finalbuilder.com/store.aspx?View=CustomerAccount&Page=CustomerLicenseKeys)   
  
 Regards,   
 Paul.

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### Author: ![dave.sykes](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/d/4491bb/32.png) [@dave.sykes](https://www.finalbuilder.com/forums/u/dave.sykes)
#### Post date: [November 25, 2008, 1:35am UTC](https://www.finalbuilder.com/forums/t/concurrent-licensing/4336/4 "2008-11-25T01:35:35Z")

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Hi Paul,

Thanks for sorting this out for us. I'm not in work today, but will download the new license file tomorrow.

Regards,

Dave

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### Author: ![dave.sykes](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/d/4491bb/32.png) [@dave.sykes](https://www.finalbuilder.com/forums/u/dave.sykes)
#### Post date: [December 3, 2008, 4:31am UTC](https://www.finalbuilder.com/forums/t/concurrent-licensing/4336/5 "2008-12-03T04:31:13Z")

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Hi Paul,

Thanks that fixed it.

Regards,

Dave