# AJAX error

**URL:** https://www.finalbuilder.com/forums/t/ajax-error/6110
**Category:** Bugs
**Created:** [May 25, 2018, 6:54am UTC](https://www.finalbuilder.com/forums/t/ajax-error/6110 "2018-05-25T06:54:48Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [May 25, 2018, 6:54am UTC](https://www.finalbuilder.com/forums/t/ajax-error/6110/1 "2018-05-25T06:54:48Z")

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Continua (1.8.1.870) is regularly popping up "an unexpectected error occcurred while performing an ajax request with the web server".

This is new, frequent, and keeps the screen from updating.

Nothing appears in the Continua event log.

I'm no IIS guru, so I'd love to have some help.

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### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [May 26, 2018, 1:55am UTC](https://www.finalbuilder.com/forums/t/ajax-error/6110/2 "2018-05-26T01:55:40Z")

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I'm not able to reproduce this here, I suspect it might be a client side caching issue. Try Ctrl+F5 to force a browser refresh.

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### Author: ![Sparky](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/sparky/32/10_2.png) [@Sparky](https://www.finalbuilder.com/forums/u/Sparky)
#### Post date: [May 29, 2018, 12:57pm UTC](https://www.finalbuilder.com/forums/t/ajax-error/6110/3 "2018-05-29T12:57:02Z")

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Hi Jay,

If this is still happening after a full browser cache refresh, can you let us know which page view this is happening on?

Additionally, if you can send the diagnostics log (which can be downloaded from the Event Log page) to support@finalbuilder.com, we can look if there is anything ususal which may be causing this.

Furthermore, if you are familiar with the web browser development tools, can you open this (F12) and check the Network tab? The bad request should be marked as red - click on it to get the full Response text and send this to us.

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### Author: ![diegogarcia](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/diegogarcia/32/105_2.png) [@diegogarcia](https://www.finalbuilder.com/forums/u/diegogarcia)
#### Post date: [June 6, 2018, 7:16am UTC](https://www.finalbuilder.com/forums/t/ajax-error/6110/4 "2018-06-06T07:16:34Z")

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Hi guys, just to confirm after the latest update this error is happening here too …   
  
 Lots of Ajax error.   
  
 Best Regards,   
 Diego Garcia.

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### Author: ![deleted\_user](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/deleted_user/32/937_2.png) [@deleted\_user](https://www.finalbuilder.com/forums/u/deleted_user)
#### Post date: [June 6, 2018, 9:56am UTC](https://www.finalbuilder.com/forums/t/ajax-error/6110/5 "2018-06-06T09:56:04Z")

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Which page(s) is it happening on? is there anything in the eventlog? Can you look in the browser tools console and see what the errror is. We have not seen this here, so we need more detail to be able to resolve this.
