#  access error in program (BUG)

**URL:** https://www.finalbuilder.com/forums/t/access-error-in-program-bug/6465
**Category:** Bugs
**Tags:** bug
**Created:** [April 11, 2019, 1:20pm UTC](https://www.finalbuilder.com/forums/t/access-error-in-program-bug/6465 "2019-04-11T13:20:15Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![JoaoCarlos](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/j/e36b37/32.png) [@JoaoCarlos](https://www.finalbuilder.com/forums/u/JoaoCarlos)
#### Post date: [April 11, 2019, 1:20pm UTC](https://www.finalbuilder.com/forums/t/access-error-in-program-bug/6465/1 "2019-04-11T13:20:15Z")

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The message appears as soon as you start the program.  
“An application error has occurred”  
No bug show reports a message that appears without exception message  
“No mapping to the unicode character exists on the destination multi-byte code page”

You can reinstall the program, and change what is not in C: \ ProgramData \ VSoft \ FinalBuilder8

What to do?[finalBuilder-bugreport.txt](https://www.finalbuilder.com/forums/uploads/default/original/2X/9/91a64f59e8a2fb0259cb149b2663309bd81ad3ed.txt) (48.6 KB)

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### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [April 11, 2019, 9:57pm UTC](https://www.finalbuilder.com/forums/t/access-error-in-program-bug/6465/2 "2019-04-11T21:57:42Z")

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Something is corrupted in the FinalBuilder8.ini file. open it up in and editor and see if there are any garbled characters.

The ini file can be found in  
C:\Users[username]\AppData\Roaming\FinalBuilder8

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### Author: ![JoaoCarlos](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/j/e36b37/32.png) [@JoaoCarlos](https://www.finalbuilder.com/forums/u/JoaoCarlos)
#### Post date: [April 12, 2019, 1:01pm UTC](https://www.finalbuilder.com/forums/t/access-error-in-program-bug/6465/3 "2019-04-12T13:01:27Z")

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Apparently the finalbuilder8.ini is complete.

Any other options? Already tried to delete everything and download again, to put the license to use, but nothing has worked.

> [@Vincent](#):
>
> Something is corrupted in the FinalBuilder8.ini file. open it up in and editor and see if there are any garbled characters.
> 
> The ini file can be found in  
> C:\Users[username]\AppData\Roaming\FinalBuilder8

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### Author: ![Vincent](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/vincent/32/938_2.png) [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)
#### Post date: [April 12, 2019, 1:24pm UTC](https://www.finalbuilder.com/forums/t/access-error-in-program-bug/6465/4 "2019-04-12T13:24:22Z")

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Send the file to support @ [finalbuilder.com](http://finalbuilder.com) and we’ll take a look at it.

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### Author: ![JoaoCarlos](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/j/e36b37/32.png) [@JoaoCarlos](https://www.finalbuilder.com/forums/u/JoaoCarlos)
#### Post date: [April 12, 2019, 1:42pm UTC](https://www.finalbuilder.com/forums/t/access-error-in-program-bug/6465/5 "2019-04-12T13:42:08Z")

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Many thanks, I’ve already sent it to @support