# 2066 - new install of server failing with no error

**URL:** https://www.finalbuilder.com/forums/t/2066-new-install-of-server-failing-with-no-error/5682
**Category:** Discussion
**Created:** [May 20, 2013, 11:17am UTC](https://www.finalbuilder.com/forums/t/2066-new-install-of-server-failing-with-no-error/5682 "2013-05-20T11:17:08Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![seankearon](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/seankearon/32/112_2.png) [@seankearon](https://www.finalbuilder.com/forums/u/seankearon)
#### Post date: [May 20, 2013, 11:17am UTC](https://www.finalbuilder.com/forums/t/2066-new-install-of-server-failing-with-no-error/5682/1 "2013-05-20T11:17:08Z")

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I've got a new installation of 2066 Server on 2008 R2 against our corporate SQL cluster. &nbsp;Looks like the schema has been created (there are 70 tables), but I am getting the service unavailable page saying to check that the service is running and to check the event log. &nbsp;

The ContinuaCI service is running and has been restarted and there is nothing in the event log.

What can I try now?

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### Author: ![seankearon](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/seankearon/32/112_2.png) [@seankearon](https://www.finalbuilder.com/forums/u/seankearon)
#### Post date: [May 20, 2013, 12:13pm UTC](https://www.finalbuilder.com/forums/t/2066-new-install-of-server-failing-with-no-error/5682/2 "2013-05-20T12:13:39Z")

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Updated to 2096, but same thing happening.

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### Author: ![davem](https://www.finalbuilder.com/forums/letter_avatar_proxy/v4/letter/d/67e7ee/32.png) [@davem](https://www.finalbuilder.com/forums/u/davem)
#### Post date: [May 21, 2013, 3:07am UTC](https://www.finalbuilder.com/forums/t/2066-new-install-of-server-failing-with-no-error/5682/3 "2013-05-21T03:07:53Z")

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Hi Sean, it is hard to tell why your service cannot be contacted when you attempt to run Continua. We will need some more information so that we can track down the issue that you are facing. To start with can you send us your Continua debug logs? To generate debug logs you will need to enable debugging which is outlined in our Continua wiki&nbsp;[troubleshooting page](http://wiki.finalbuilder.com/display/continua/Troubleshooting). Feel free to email the log to us at support@finalbuilder.com.

The logs should allow us to track down the issue you are facing

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### Author: ![seankearon](https://www.finalbuilder.com/forums/user_avatar/www.finalbuilder.com/seankearon/32/112_2.png) [@seankearon](https://www.finalbuilder.com/forums/u/seankearon)
#### Post date: [May 21, 2013, 9:18am UTC](https://www.finalbuilder.com/forums/t/2066-new-install-of-server-failing-with-no-error/5682/4 "2013-05-21T09:18:28Z")

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Hi Dave - once I enabled the logging I could see what the problem was. The problem was that the service did not have write rights to the Continua share, which I have now fixed.   
  
 Many thanks for your help!   
  
 Cheers   
  
 Sean
