# Bugs

**URL:** https://www.finalbuilder.com/forums/c/automise/bugs/12.md

[Latest](https://www.finalbuilder.com/forums/latest.md) · [Categories](https://www.finalbuilder.com/forums/categories.md) · [Tags](https://www.finalbuilder.com/forums/tags.md)

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## [About the Bugs category](https://www.finalbuilder.com/forums/t/about-the-bugs-category/26)

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**Author:** [@Vincent](https://www.finalbuilder.com/forums/u/Vincent)\
**Replies:** 0

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If you think you have found a bug in Automise, please post it here with as much information as possible.

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## [AES256 encryption has carriage return inserted - Automise 5.5.0.1673](https://www.finalbuilder.com/forums/t/aes256-encryption-has-carriage-return-inserted-automise-5-5-0-1673/7755)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 2\
**Last updated:** [January 29, 2026, 11:37pm UTC](https://www.finalbuilder.com/forums/t/aes256-encryption-has-carriage-return-inserted-automise-5-5-0-1673/7755 "2026-01-29T23:37:58Z")

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I have a project which allows me to change a password in an ini file. The password is encrypted using AES256 as the algorithm, and then the encrypted password is put into the ini file. When we used Blowfish encryption,…

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## [Execute Program action in 5.5 - trying to change the running user results in app crash](https://www.finalbuilder.com/forums/t/execute-program-action-in-5-5-trying-to-change-the-running-user-results-in-app-crash/7672)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 4\
**Last updated:** [July 8, 2025, 2:25pm UTC](https://www.finalbuilder.com/forums/t/execute-program-action-in-5-5-trying-to-change-the-running-user-results-in-app-crash/7672 "2025-07-08T14:25:04Z")

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I have an Execute Program action that has worked fine for months, but after the 5.5 install I am getting an encrypt/decrypt error instead. While troubleshooting, I saw that the action was set in the Runtime/Execution Pr…

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## [After install of 5.5, trying to change encryption on existing projects results in app crash](https://www.finalbuilder.com/forums/t/after-install-of-5-5-trying-to-change-encryption-on-existing-projects-results-in-app-crash/7659)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 14\
**Last updated:** [June 25, 2025, 5:56am UTC](https://www.finalbuilder.com/forums/t/after-install-of-5-5-trying-to-change-encryption-on-existing-projects-results-in-app-crash/7659 "2025-06-25T05:56:58Z")

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I installed Automise 5.5 today, and I have been following the instructions from the blog about how to change the encryption in each project to AES256 in the Project Information. When I try to change the Encryption Algor…

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## [CSV Iterator and IF Statement bug](https://www.finalbuilder.com/forums/t/csv-iterator-and-if-statement-bug/7168)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 7\
**Last updated:** [February 2, 2022, 11:13pm UTC](https://www.finalbuilder.com/forums/t/csv-iterator-and-if-statement-bug/7168 "2022-02-02T23:13:15Z")

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I am using Automise 5.0.0.1327, and I am iterating through a CSV file, and I am seeing two things that do not seem right. The first line of the file is the header, and it contains the following: ServerName,DatabaseName…

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## [Filter Log By Action does not work when log is not the latest](https://www.finalbuilder.com/forums/t/filter-log-by-action-does-not-work-when-log-is-not-the-latest/6991)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 2\
**Last updated:** [February 23, 2021, 11:19pm UTC](https://www.finalbuilder.com/forums/t/filter-log-by-action-does-not-work-when-log-is-not-the-latest/6991 "2021-02-23T23:19:50Z")

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Steps to replicate: Click on Run History to view the available logs Open a previous log (i.e. not the latest run) Right-click on an action, and choose “Filter Log by Action” The viewed log switches to the latest run, …

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## [CSV iterator does not seem to work with CR (vs CRLF) at end of each line](https://www.finalbuilder.com/forums/t/csv-iterator-does-not-seem-to-work-with-cr-vs-crlf-at-end-of-each-line/6846)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 2\
**Last updated:** [September 9, 2020, 4:13pm UTC](https://www.finalbuilder.com/forums/t/csv-iterator-does-not-seem-to-work-with-cr-vs-crlf-at-end-of-each-line/6846 "2020-09-09T16:13:51Z")

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I have a data file that I receive each week and process with Automise using the CSV iterator. The week of 8/27 (and all previous weeks), the file was processed fine. On 9/3 I received the same file (as far as I could t…

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## [SQL Server Restore command not working against SQL Server 2017 database server](https://www.finalbuilder.com/forums/t/sql-server-restore-command-not-working-against-sql-server-2017-database-server/6594)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 2\
**Last updated:** [September 26, 2019, 1:06pm UTC](https://www.finalbuilder.com/forums/t/sql-server-restore-command-not-working-against-sql-server-2017-database-server/6594 "2019-09-26T13:06:15Z")

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I have a SQL Server Restore Database action that has been working fine for years. However, we just upgraded our test environment (where the restore happens) to SQL Server 2017. Now, I am getting an error that the datab…

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## [Project Load Failed : Cannot access ....atp5](https://www.finalbuilder.com/forums/t/project-load-failed-cannot-access-atp5/6439)

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**Author:** [@tdnooij](https://www.finalbuilder.com/forums/u/tdnooij)\
**Replies:** 10\
**Last updated:** [March 6, 2019, 7:29pm UTC](https://www.finalbuilder.com/forums/t/project-load-failed-cannot-access-atp5/6439 "2019-03-06T19:29:14Z")

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We have an Automise 5 project that calls an action list in another Automise project in parallel async groups. This has worked perfectly on multiple servers, but suddenly we are getting errors: Project Load Failed : Canno…

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## [Search function does not find correct information](https://www.finalbuilder.com/forums/t/search-function-does-not-find-correct-information/6432)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 5\
**Last updated:** [February 26, 2019, 11:22pm UTC](https://www.finalbuilder.com/forums/t/search-function-does-not-find-correct-information/6432 "2019-02-26T23:22:35Z")

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I have an email message that is sent using the Send Email action. The recipient on the Send Email is set to a variable - recipsEMEA. I am getting a bounce from one of the email addresses, so I am looking to see where t…

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## [Folder Iterator: Can't find Variable](https://www.finalbuilder.com/forums/t/folder-iterator-cant-find-variable/6424)

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**Author:** [@mrrimmer](https://www.finalbuilder.com/forums/u/mrrimmer)\
**Replies:** 2\
**Last updated:** [February 14, 2019, 9:05pm UTC](https://www.finalbuilder.com/forums/t/folder-iterator-cant-find-variable/6424 "2019-02-14T21:05:46Z")

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Running 5.0.0.1063. See attached picture - the variable cannot be found, and generates the following error when run: Error expanding Starting Folder : \[Expression Error\]: Variable\\Object “PendingRoot” does not exist! \[…

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## [Bug with "Delete Scheduled Task" on windows 2016 server](https://www.finalbuilder.com/forums/t/bug-with-delete-scheduled-task-on-windows-2016-server/6295)

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**Author:** [@davenovo](https://www.finalbuilder.com/forums/u/davenovo)\
**Replies:** 6\
**Last updated:** [November 9, 2018, 3:55pm UTC](https://www.finalbuilder.com/forums/t/bug-with-delete-scheduled-task-on-windows-2016-server/6295 "2018-11-09T15:55:03Z")

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The follow task fails with the following error on windows server 2016

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## [Task Scheduler ending task due to timeout does not shut down ATCMD.exe](https://www.finalbuilder.com/forums/t/task-scheduler-ending-task-due-to-timeout-does-not-shut-down-atcmd-exe/4712)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 2\
**Last updated:** [September 7, 2018, 2:50am UTC](https://www.finalbuilder.com/forums/t/task-scheduler-ending-task-due-to-timeout-does-not-shut-down-atcmd-exe/4712 "2018-09-07T02:50:35Z")

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I am not sure if this is an Automise issue, or a Windows issue, but it is a problem and I am hoping that there is a solution: I have an Automise process that is scheduled to run every 3 hours starting at 1 AM. The proc…

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## [VMware ESXi 6.5.0 not compatible with VIX / vmrun.exe](https://www.finalbuilder.com/forums/t/vmware-esxi-6-5-0-not-compatible-with-vix-vmrun-exe/4711)

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**Author:** [@gbuckingham](https://www.finalbuilder.com/forums/u/gbuckingham)\
**Replies:** 2\
**Last updated:** [December 21, 2017, 4:01am UTC](https://www.finalbuilder.com/forums/t/vmware-esxi-6-5-0-not-compatible-with-vix-vmrun-exe/4711 "2017-12-21T04:01:09Z")

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Hello, Our IT department recently upgraded our VMware infrastructure to ESXi 6.5. Our FinalBuilder VMware revert snapshot and start VM actions no longer work since vmrun.exe uses VMware VIX which is not compatible with 6…

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## [Writing to text file inside an Async Action Group gives file locked error](https://www.finalbuilder.com/forums/t/writing-to-text-file-inside-an-async-action-group-gives-file-locked-error/4710)

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**Author:** [@tdnooij](https://www.finalbuilder.com/forums/u/tdnooij)\
**Replies:** 3\
**Last updated:** [August 20, 2017, 11:00am UTC](https://www.finalbuilder.com/forums/t/writing-to-text-file-inside-an-async-action-group-gives-file-locked-error/4710 "2017-08-20T11:00:02Z")

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We use a simple Write to Text File action to write a line to a local text file. This works fine. As soon as we move the Write to Text File Action into an Async Action Group, it will fail with the following error: Error…

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## [FTP Mirror (Automise 4) Misleading error mnessage](https://www.finalbuilder.com/forums/t/ftp-mirror-automise-4-misleading-error-mnessage/4708)

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**Author:** [@mrrimmer](https://www.finalbuilder.com/forums/u/mrrimmer)\
**Replies:** 7\
**Last updated:** [August 10, 2017, 11:28am UTC](https://www.finalbuilder.com/forums/t/ftp-mirror-automise-4-misleading-error-mnessage/4708 "2017-08-10T11:28:07Z")

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Had a problem with the FTP Mirror action today, whereby it would attempt to download remote files and write them to a network share. After a while at the downloading stage, it returns with error 426, implying that there…

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## [Hundreds of error messages suddenly show up, and actions are missing from project](https://www.finalbuilder.com/forums/t/hundreds-of-error-messages-suddenly-show-up-and-actions-are-missing-from-project/4709)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 3\
**Last updated:** [August 10, 2017, 11:01am UTC](https://www.finalbuilder.com/forums/t/hundreds-of-error-messages-suddenly-show-up-and-actions-are-missing-from-project/4709 "2017-08-10T11:01:20Z")

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We have a batch process that runs every evening at 6:30 PM. Last night, the process failed and a bunch of actions are no longer in the project. There were hundreds of messages like the following. What does this mean? …

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## [Automise 5 - Log History not honoring setting](https://www.finalbuilder.com/forums/t/automise-5-log-history-not-honoring-setting/4707)

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**Author:** [@dshriver2](https://www.finalbuilder.com/forums/u/dshriver2)\
**Replies:** 1\
**Last updated:** [January 24, 2017, 11:47am UTC](https://www.finalbuilder.com/forums/t/automise-5-log-history-not-honoring-setting/4707 "2017-01-24T11:47:46Z")

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Hello, Our Automise 5 “log history” setting is set to 90 runs, but it only seems to keep a history of the default last 5 runs. It deletes the log of anything older than that. This worked properly in A4 - any advice? T…

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## [Regular expression to parse HTML tags crashes Automise 4](https://www.finalbuilder.com/forums/t/regular-expression-to-parse-html-tags-crashes-automise-4/4706)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 3\
**Last updated:** [April 27, 2016, 6:17am UTC](https://www.finalbuilder.com/forums/t/regular-expression-to-parse-html-tags-crashes-automise-4/4706 "2016-04-27T06:17:05Z")

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I am trying to parse the HTML tags out of a file that is about 6600 lines long. I have tried to do it as a global Text Replace, and when that did not work, I tried to use File Iterator to parse the HTML tags out line-by…

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## [V4 Project corrupted after using in V5](https://www.finalbuilder.com/forums/t/v4-project-corrupted-after-using-in-v5/4704)

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**Author:** [@seacay](https://www.finalbuilder.com/forums/u/seacay)\
**Replies:** 3\
**Last updated:** [April 5, 2016, 1:34am UTC](https://www.finalbuilder.com/forums/t/v4-project-corrupted-after-using-in-v5/4704 "2016-04-05T01:34:50Z")

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Hello VSoft Support, I run a simple V4 project in V5. The project failed due to a hardware item not being available. To fix this issue, I needed to re-boot. After re-booting I loaded V5 and then attempted to open my pro…

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## [Incorrect open project dialog box caption](https://www.finalbuilder.com/forums/t/incorrect-open-project-dialog-box-caption/4705)

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**Author:** [@seacay](https://www.finalbuilder.com/forums/u/seacay)\
**Replies:** 1\
**Last updated:** [March 30, 2016, 4:51am UTC](https://www.finalbuilder.com/forums/t/incorrect-open-project-dialog-box-caption/4705 "2016-03-30T04:51:32Z")

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Hello VSoft Support, The caption on the open project dialog box for Automise (V5) reads: "Open FinalBuilder Project" You may wish to change this to "Open Automise Project" regards SeaCay

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## [SFTP - unable to create instance](https://www.finalbuilder.com/forums/t/sftp-unable-to-create-instance/4703)

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**Author:** [@jason.chung](https://www.finalbuilder.com/forums/u/jason.chung)\
**Replies:** 1\
**Last updated:** [March 24, 2016, 12:59pm UTC](https://www.finalbuilder.com/forums/t/sftp-unable-to-create-instance/4703 "2016-03-24T12:59:24Z")

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Hi, I have used Automise 3 and connect SFTP successfully at my window 7 PC. Once i use automise runner 3 at window server 2003/2012 to run the project, validation error return and just said "Unable to create an instance…

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## [Quoted field containing a comma not being processed by CSV iterator](https://www.finalbuilder.com/forums/t/quoted-field-containing-a-comma-not-being-processed-by-csv-iterator/4702)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 3\
**Last updated:** [March 2, 2016, 4:22am UTC](https://www.finalbuilder.com/forums/t/quoted-field-containing-a-comma-not-being-processed-by-csv-iterator/4702 "2016-03-02T04:22:52Z")

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I will be the first to admit that when I usually report a CSV Iterator issue, it is usually something besides Automise that is causing the problem, but I can replicate this one pretty easily. Using Automise 4.0.0.852 I…

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## [FTP Mirror - choking on many files](https://www.finalbuilder.com/forums/t/ftp-mirror-choking-on-many-files/4701)

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**Author:** [@mrrimmer](https://www.finalbuilder.com/forums/u/mrrimmer)\
**Replies:** 2\
**Last updated:** [January 25, 2016, 10:20am UTC](https://www.finalbuilder.com/forums/t/ftp-mirror-choking-on-many-files/4701 "2016-01-25T10:20:32Z")

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Hi, To be honest, I’m not sure that FTPMirror is the culprit as we have been having issues with the FTP service of a supplier. However, I just want to check how FTP Mirror action should handle mirroring into a folder t…

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## [Multiple crashes and "not responding" this morning](https://www.finalbuilder.com/forums/t/multiple-crashes-and-not-responding-this-morning/4700)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 4\
**Last updated:** [January 3, 2016, 11:07am UTC](https://www.finalbuilder.com/forums/t/multiple-crashes-and-not-responding-this-morning/4700 "2016-01-03T11:07:47Z")

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Automated processes have been running fine, but I am working in the GUI this morning for the first time in about 9 days and there are a lot of issues. The application keeps going into “Not Responding” status, and now I …

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## [Connection to SFTP server has been lost](https://www.finalbuilder.com/forums/t/connection-to-sftp-server-has-been-lost/4687)

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**Author:** [@jhuntjr](https://www.finalbuilder.com/forums/u/jhuntjr)\
**Replies:** 7\
**Last updated:** [November 26, 2015, 12:06pm UTC](https://www.finalbuilder.com/forums/t/connection-to-sftp-server-has-been-lost/4687 "2015-11-26T12:06:49Z")

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We have setup an SFTP connection to an external server in Automise V4 - (current build). For some reason, we are loosing connection for no apparent reason to the server. So with just an SFTP connect and an SFTP disconn…

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## [Bizarre error message when doing CSV Iterator](https://www.finalbuilder.com/forums/t/bizarre-error-message-when-doing-csv-iterator/4699)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 1\
**Last updated:** [November 11, 2015, 11:41am UTC](https://www.finalbuilder.com/forums/t/bizarre-error-message-when-doing-csv-iterator/4699 "2015-11-11T11:41:11Z")

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While doing a test run of some code in Automise, I received the following error message: Assertion failure (S:\\CI\_WS\\Ws\\27901\\Src\\Core\\Stepping\\FBActionListRunner.pas, line 385) I have no idea what it refers to. I ca…

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## [Possible bug with Path Manipulation](https://www.finalbuilder.com/forums/t/possible-bug-with-path-manipulation/4698)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 2\
**Last updated:** [October 7, 2015, 3:45am UTC](https://www.finalbuilder.com/forums/t/possible-bug-with-path-manipulation/4698 "2015-10-07T03:45:13Z")

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Greetings! I have a Path Manipulation action which takes a variable called %sourceFile% (in this case, set to G:\\ReportUS.txt), removes the file extension, and applies the output to a different variable (%sourceFileNoEx…

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## [Javascript class error - not all the time](https://www.finalbuilder.com/forums/t/javascript-class-error-not-all-the-time/4697)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 3\
**Last updated:** [September 18, 2015, 5:31am UTC](https://www.finalbuilder.com/forums/t/javascript-class-error-not-all-the-time/4697 "2015-09-18T05:31:18Z")

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I have a While loop that has as its syntax (Javascript): (failedCount \< 5) && (actionSuccess == ‘FALSE’) It runs an action list in the loop, and if the action list succeeds then actionSuccess is marked TRUE. If it doe…

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## [Possible bug with CSV Iterator - blank fields getting value from previous line of data](https://www.finalbuilder.com/forums/t/possible-bug-with-csv-iterator-blank-fields-getting-value-from-previous-line-of-data/4696)

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**Author:** [@jonathanmeltzer](https://www.finalbuilder.com/forums/u/jonathanmeltzer)\
**Replies:** 2\
**Last updated:** [August 26, 2015, 6:52am UTC](https://www.finalbuilder.com/forums/t/possible-bug-with-csv-iterator-blank-fields-getting-value-from-previous-line-of-data/4696 "2015-08-26T06:52:30Z")

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Greetings! I have a CSV file that I am processing with the CSV iterator. When there is data in a field on a line, but no data in the field on the next line, the next line’s variable definition is getting the data from …

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